Timecrumbs
License agreement

End User License Agreement

The agreement you accept when you install Timecrumbs. The terms of service and privacy policy go with it.

Last updated October 4, 2026

PLEASE READ THIS AGREEMENT CAREFULLY. SECTION 11 LIMITS WHO YOU CAN MAKE A CLAIM AGAINST, SECTION 12 LIMITS DAMAGES, AND SECTION 14 REQUIRES DISPUTES TO BE BROUGHT IN IDAHO COURTS, ONE CLAIMANT AT A TIME, WITHOUT A JURY.

This agreement is between you and Firmware, LLC, an Idaho limited liability company ("Firmware", "we", "us"), the publisher of Timecrumbs. "You" means the person installing or using Timecrumbs and, if that person installs or uses it for an organization, that organization too. If you accept for an organization, you confirm you have authority to bind it.

You accept this agreement by clicking "I accept" when installing Timecrumbs, or by installing or using it. If you do not agree, do not install or use Timecrumbs.

1. Definitions

"Timecrumbs" means the Timecrumbs software, its updates, its documentation, and any license keys, files, or services Firmware provides with it.

"Related Parties" means each of the following, whether past, present, or future: (a) Firmware's members, managers, officers, employees, contractors, and agents; (b) any company or other organization that owns or controls Firmware, is owned or controlled by Firmware, or is owned or controlled, in whole or in part, by any of Firmware's members or managers; (c) any person or organization that contributed ideas, design, code, testing, feedback, facilities, equipment, funding, data, or personnel to the creation, testing, or support of Timecrumbs; and (d) the spouses, family members, heirs, estates, personal representatives, successors, and assigns of each of them. Firmware itself is not a Related Party, and neither is the Payment Provider or any provider of the outside services described in Section 6.

"Payment Provider" means the company that sells Timecrumbs licenses and subscriptions to buyers as merchant of record (see Section 7).

2. Who you are dealing with

Firmware alone licenses Timecrumbs to you and is the only party responsible to you for the software itself. If you buy a license or subscription, you buy it from the Payment Provider, which resells it to you as merchant of record under its own terms of sale. Those terms, not this agreement, govern your payment, taxes, receipts, refunds the Payment Provider issues, and the Payment Provider's own responsibilities to you. No Related Party is a party to this agreement, a publisher, seller, or reseller of Timecrumbs, or a guarantor of Firmware's obligations, and no Related Party makes you any promise, warranty, or representation about Timecrumbs. Anything a Related Party says or does in connection with Timecrumbs, including answering support questions, writing or testing code, or recommending Timecrumbs, is done only on Firmware's behalf. No statement outside this agreement changes it unless it is in a written document that expressly amends this agreement and is signed for Firmware by an authorized representative of Firmware.

3. License

Firmware grants you a non-exclusive, non-transferable, revocable license to install and use Timecrumbs on Windows computers you own or control:

  • a. during a free trial, for the trial period shown in the app; and
  • b. after that, for the number of users covered by a paid license or subscription, for as long as it remains active.

A license belongs to one named user unless your purchase says otherwise (for example, a license for an office). Timecrumbs is licensed, not sold. Firmware keeps all rights not expressly granted to you.

4. Restrictions

You may not: resell, rent, or sublicense Timecrumbs; share a license key beyond the users it covers; remove or bypass the licensing checks; or reverse engineer, decompile, or disassemble Timecrumbs except where the law allows it despite this restriction.

5. Your data and your responsibilities

  • a. What Timecrumbs records. Timecrumbs records computer activity (window titles, application names, file names, web addresses, idle time) and, if a user turns it on, pictures of the screen. In new installations, screenshots are off until a user turns them on. Window titles, file names, and web addresses can include the subject lines of emails, the names of chats and documents, and personal browsing, and screenshots can show anything on the screen. All of it is stored on the computer it was recorded on. Firmware does not receive, see, host, or sell it. If you connect a calendar, Timecrumbs reads events directly from Microsoft or Google, and sign-in tokens stay on the computer. See the Privacy Policy at https://timecrumbs.com/privacy.html.
  • b. Lawful use and notice. You are solely responsible for using Timecrumbs lawfully. If Timecrumbs runs on a computer that someone other than you uses, or records anyone else's activity or communications, you are solely responsible for giving any notice and obtaining any consent the law requires, and for complying with all employment, privacy, data protection, and electronic monitoring laws.
  • c. Your time records. Timecrumbs suggests time entries; it does not decide what anyone should bill or be paid. Suggestions can be wrong or incomplete. You are solely responsible for reviewing every entry and for every timesheet, invoice, bill, or payroll record you prepare, approve, or send, whether or not Timecrumbs helped make it.
  • d. Backups. Your data lives only on your computers. Firmware cannot recover it. You are responsible for backing it up.
  • e. Other programs. If you let another program, service, or AI assistant read or change Timecrumbs data, that program is yours to choose and supervise, and what it does is not Firmware's responsibility.
  • f. Security. You are responsible for securing the computers Timecrumbs runs on, including user accounts, device encryption, and access to the recorded data and calendar sign-ins stored there. If a computer is lost or stolen, disconnect Timecrumbs from your Microsoft or Google account and revoke any billing system access token used on it.

6. Internet use and other services

Timecrumbs contacts the internet only for the following, and sends only what is listed:

  • a. Update check (you can turn it off): asks timecrumbs.com for the latest version, sending only the Timecrumbs version number.
  • b. License: when you activate a key, sends the key, the Timecrumbs version number, and this computer's name to the Payment Provider; about once a week to re-check the key, and when you remove it from a computer, sends the key and its activation ID.
  • c. Calendar (if you connect one): sign-in and reading your events, directly between your computer and Microsoft or Google.
  • d. Billing system (if you connect one): the date, hours, project, task, and note of each time entry you confirm, and reading your projects and account details, directly between your computer and that system.

Timecrumbs sends no recorded activity, screenshots, crash reports, analytics, or usage data to Firmware or anyone else. Calendar providers, billing systems, the Payment Provider, and other outside services are not Firmware or Related Parties; their own terms govern them, and Firmware is not responsible for them or for changes they make that stop a connection from working.

7. Purchases, subscriptions, and refunds

Paid plans are sold by the Payment Provider, which acts as merchant of record and reseller: it takes your payment, charges any sales tax or VAT, issues your receipt, and handles renewals, cancellations, and refunds, all under its own terms of sale. Subscriptions renew until cancelled. If a trial or subscription ends, or a license can't be re-checked for 30 days, Timecrumbs keeps recording for seven days and then pauses recording until an active license is entered. Without an active license, the review app opens in read-only mode: you can view, report on, and export your recorded activity and time entries, but not add, change, or send entries. Activity already recorded stays on your computer and is never deleted. Firmware's refund policy at https://timecrumbs.com/refunds.html says when Firmware will approve a refund; the Payment Provider issues refunds and may also issue them under its own terms.

8. Updates and discontinuation

Firmware may release updates but is not required to. Installing an update may require an active license. Firmware may stop offering, updating, or supporting Timecrumbs at any time. If it does, Firmware will give at least 30 days' notice by email or on timecrumbs.com and will release an update or license key that removes the license checks, so you can keep using the version you have and keep access to your data. Firmware has no other obligation when it discontinues Timecrumbs, and no refund is due except as the refund policy states.

9. No warranty

TIMECRUMBS IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. FIRMWARE AND THE RELATED PARTIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. NEITHER FIRMWARE NOR ANY RELATED PARTY WARRANTS THAT TIMECRUMBS WILL BE ERROR-FREE OR UNINTERRUPTED, THAT IT WILL RECORD ALL ACTIVITY, THAT ITS SUGGESTIONS WILL BE CORRECT, OR THAT DATA WILL NOT BE LOST.

10. Your indemnity

You will defend, indemnify, and hold harmless Firmware and each Related Party from and against any claim, demand, lawsuit, or proceeding brought by anyone other than you, and all resulting losses, damages, fines, penalties, costs, and reasonable attorney fees, arising out of or related to: (a) your use of Timecrumbs, including the recording of anyone's activity or communications on a computer you own or control; (b) any time entry, timesheet, invoice, bill, or payroll record you prepare, approve, or send; (c) your breach of this agreement; or (d) your violation of any law or of anyone else's rights.

11. No personal liability; claims only against Firmware

  • a. Firmware, and only Firmware, is responsible to you for Timecrumbs and for everything relating to it (other than the Payment Provider's own responsibilities for your purchase), including its design, development, testing, distribution, licensing, sale, support, updates, and any data it records.
  • b. To the fullest extent the law allows, you will not sue, make any claim against, or seek to hold personally liable any Related Party for any matter arising out of or relating to Timecrumbs or this agreement, whether the claim is based on contract, warranty, tort (INCLUDING NEGLIGENCE), strict liability, statute, or any other theory, and even if the Related Party personally took part in the conduct the claim is about. You release every Related Party from all such claims.
  • c. You will look only to Firmware's own assets, and never to the personal or separate assets of any Related Party, to satisfy any claim, award, or judgment relating to Timecrumbs or this agreement. You will not seek to hold any Related Party liable for any obligation of Firmware, including on any theory of alter ego, piercing the veil, agency, partnership, joint venture, or successor liability. This section does not affect any right you have against the Payment Provider under its terms, or with your card issuer.
  • d. Each Related Party is an intended third-party beneficiary of Sections 1, 2, 9 through 12, 14, and 15, and may enforce them directly. Firmware may also enforce them on any Related Party's behalf.
  • e. This Section 11 does not release a person from liability that the law does not allow to be released, such as liability for that person's own fraud or intentional wrongdoing, but in that case it still applies to every other claim and to every other Related Party.

12. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS:

  • a. NEITHER FIRMWARE NOR ANY RELATED PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, FEES, BILLINGS, WAGES, BUSINESS, GOODWILL, OR DATA, OR FOR THE COST OF SUBSTITUTE SOFTWARE OR SERVICES, HOWEVER CAUSED, INCLUDING BY NEGLIGENCE, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.
  • b. THE TOTAL LIABILITY OF FIRMWARE AND ALL RELATED PARTIES COMBINED, FOR ALL CLAIMS OF ANY KIND ARISING OUT OF OR RELATING TO TIMECRUMBS OR THIS AGREEMENT, WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID FOR TIMECRUMBS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE FIRST CLAIM, AND (ii) FIFTY U.S. DOLLARS (US$50).
  • c. THESE LIMITS ARE AN ESSENTIAL PART OF THE BARGAIN. FIRMWARE WOULD NOT OFFER TIMECRUMBS ON THESE TERMS WITHOUT THEM, AND THEY APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

13. Termination

This license ends automatically if you break this agreement. You may stop using Timecrumbs and uninstall it at any time. Sections 1, 2, 5, and 9 through 16 survive the end of this agreement.

14. Disputes: where and how

  • a. Talk to us first. Before starting a lawsuit, you and Firmware will try in good faith for 30 days to resolve the dispute informally. Send a written description of the dispute to support@timecrumbs.com. Any deadline for bringing the claim is paused during those 30 days.
  • b. Idaho courts. Any lawsuit arising out of or relating to Timecrumbs or this agreement, including any claim against a Related Party, will be brought only in the state or federal courts located in Ada County, Idaho, and you and Firmware consent to their jurisdiction. Either side may instead bring an individual claim in small claims court if the claim qualifies there.
  • c. Arbitration only by agreement. Nothing in this agreement requires arbitration. You and Firmware may agree in writing, after a dispute arises, to resolve it by arbitration held in Idaho.
  • d. Individual claims only. TO THE EXTENT THE LAW ALLOWS, YOU AND FIRMWARE EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
  • e. Jury waiver. TO THE EXTENT THE LAW ALLOWS, YOU AND FIRMWARE EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY LAWSUIT ARISING OUT OF OR RELATING TO TIMECRUMBS OR THIS AGREEMENT.
  • f. If Section 14(d) or 14(e) is found unenforceable for a claim, only that subsection falls away for that claim; the rest of this agreement, including Sections 11 and 12, still applies.

15. General

  • a. Governing law. This agreement is governed by the laws of the State of Idaho, USA, and applicable federal law, without regard to conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
  • b. Whole agreement and order. This agreement, the Privacy Policy, and the Terms of Service at https://timecrumbs.com/terms.html are the whole agreement between you and Firmware about Timecrumbs. If they conflict, this agreement controls on the subjects of Sections 1, 2, and 9 through 14. Your purchase from the Payment Provider is also governed by its terms of sale, which control on payment, taxes, and the refunds it issues; this agreement controls on everything about the software and Firmware.
  • c. Severability. If any part of this agreement is found unenforceable, it will be enforced to the maximum extent permitted and modified only as much as needed to make it enforceable, and the rest of the agreement remains in effect.
  • d. No partnership or agency. Nothing in this agreement makes you and Firmware partners, joint venturers, or agents of each other.
  • e. Assignment. You may not transfer this agreement without Firmware's written consent. Firmware may transfer it, including to a successor or a buyer of Timecrumbs.
  • f. Rights you cannot give up. If you are a consumer, the laws where you live may give you rights this agreement cannot change. Nothing in this agreement limits those rights.
  • g. No waiver. Not enforcing a part of this agreement is not a waiver of it.

16. Contact

Firmware, LLC support@timecrumbs.com